Legal notice

Legal Notice & Policies — Sacred Needs

1. Company Information

Sacred Needs Website: sacredneeds.com Country of Operation: India Contact: info@sacredneeds.com | +91 9176918691

2. Terms of Use

By accessing or using sacredneeds.com, you agree to be bound by these terms. Sacred Needs reserves the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

All content on this website — including product images, descriptions, logos, and text — is the intellectual property of Sacred Needs and may not be reproduced, distributed, or used without prior written permission.

3. Product & Pricing Policy

  • All prices are listed in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without notice.
  • Product images are for illustrative purposes; slight variations in colour, finish, or size may occur due to the handcrafted nature of our products.
  • Sacred Needs reserves the right to cancel any order in case of pricing errors or stock unavailability.

4. Shipping Policy

Domestic (India):

  • Orders are typically dispatched within 2–5 business days.
  • Delivery timelines vary by location (generally 5–10 business days).
  • Free shipping may be available on orders above a specified threshold.

International:

  • Sacred Needs ships to select international destinations.
  • International customers are responsible for all applicable customs duties, import taxes, and local levies at the destination country.
  • Delivery timelines for international orders are 10–21 business days and may vary due to customs clearance.
  • Sacred Needs is not liable for delays caused by customs authorities.
  • By placing an international order, you acknowledge and accept our International Shipping Policy.

5. Return & Refund Policy

  • Returns are accepted within 7 days of delivery for damaged or defective items only.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Customised or made-to-order products are non-returnable.
  • Refunds will be processed within 7–10 business days after the returned item is received and inspected.
  • Sacred Needs does not offer refunds for delays caused by courier partners or customs.

6. Privacy Policy

Sacred Needs collects personal information (name, address, email, phone) solely for order processing and communication purposes. We do not sell, rent, or share your data with third parties except as required for order fulfilment (e.g., courier partners, payment gateways).

We use cookies to improve your browsing experience. By using our website, you consent to our use of cookies in accordance with applicable law.

Your data is stored securely and in compliance with applicable Indian data protection regulations, including the Digital Personal Data Protection Act, 2023 (DPDPA).

7. Intellectual Property

All trademarks, logos, product names, and content on sacredneeds.com are the exclusive property of Sacred Needs. Unauthorised use, reproduction, or distribution is strictly prohibited and may result in legal action.

8. Limitation of Liability

Sacred Needs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability in any dispute shall not exceed the value of the order in question.

9. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [Your City, e.g., Mumbai / Delhi / Bengaluru].

10. Contact Us

For any queries, complaints, or legal notices, please contact:

Sacred Needs Email: [info@sacredneeds.com] Phone: [+91-9176918691] Address: Address: Plot #1, Madavaram Red Hills Rd, opp. to Vriksh Furniture, Masilamani Nagar, Madhavaram, Chennai, Tamil Nadu 600060